Objective
Create a new client report by selecting the report type, linking it to a project and site, associating fieldwork tasks, and assigning team members for writing and review.
Prerequisites
A Project and Site must already exist in the system
Key Steps
1. Navigate to the Create Page
In the left sidebar, click Client Reports
Click the Create Client Report button at the top of the list page
2. Enter General Information
Name (required) — Enter a descriptive name for the report
Document Code (required) — Leave blank to auto-generate a code when a project and site are selected, or enter a custom code manually
Report Type (required) — Select the type of report from the dropdown. The available report types depend on your organisation's configuration
Description / Notes (optional) — Enter any additional context or instructions for the report
3. Set Associations
Project (required) — Select the project this report belongs to. Changing the project will reset the site and fieldwork task selections
Site (required) — Select the site for this report. The site dropdown is populated based on the selected project. When a site is selected, the document code will auto-generate if left blank
Fieldwork Tasks (optional) — Select one or more fieldwork tasks to associate with this report. The available tasks are filtered by the selected project, site, and report type. A message below the field indicates how many fieldwork tasks are required for the selected report type, or states that no specific fieldwork task requirements apply
4. Configure Additional Settings (QA/QC Review Reports Only)
This section only appears when the selected Report Type is QA/QC Review.
Review Type (required for QA/QC) — Select the review type from the dropdown. Options are filtered by the site's state or territory when a site is selected
5. Assign Team Members and Set Timeline
Report Writer (optional) — Select the user responsible for writing the report. A report writer must be assigned before documents can be generated
Report Reviewers (optional, multi-select) — Select one or more users to review the report. At least one reviewer must be assigned before documents can be generated
Start Date (optional) — Set when work on the report begins
Due Date (optional) — Set the target completion date
6. Save the Report
Click Save to create the client report
Click Close to return to the list without saving
After saving, you will be taken to the edit page where additional tabs are available depending on the report type (Report Settings, Additional Data, Draft Documents, and Review and Approve).
Cautionary Notes
The Report Type cannot be changed after the report is created. Ensure you select the correct type before saving.
A Report Writer and at least one Report Reviewer must be assigned before you can generate report documents on the Draft Documents tab.
Fieldwork tasks are filtered by report type — if you change the report type, previously selected fieldwork tasks may be cleared.
The document code auto-generates only when the field is empty. If you have already entered a custom code, selecting a new site will not overwrite it.
Tips for Efficiency
Assign the report writer and at least one reviewer at creation time so the report is ready for document generation immediately.
If you are unsure which fieldwork tasks to link, you can add or change them later on the General tab of the edit page.
Use the Description / Notes field to record any special instructions or scope clarifications that the report writer should be aware of.