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Editing a Client Office

Standard Operating Procedure (SOP) for editing an existing client office's details, address, and map location

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Written by Trin Murphy
Updated yesterday

Objective

This SOP outlines the steps to edit an existing client office in EnviroAutomate. You can update the office's general information, address details, and adjust the map pin location.

Prerequisites

  • You must be logged in as a standard user or administrator

  • The client office must already exist in the system

Key Steps

1. Navigate to the Client Office

  • From the Client Offices list: Click "Client Offices" in the left sidebar under the CLIENTS section, find the office you want to edit, and click on the office row or click the edit icon (pencil) in the Actions column

  • From a Client Edit page: Scroll to the Client Offices table at the bottom and click the edit icon (pencil) in the Actions column for the office you want to edit

2. Update General Information

Modify any of the following fields as needed:

  • Name - Update the office location name

  • Alias - Update or add an alternative name

  • Company Registration Number - Update the registration number or ABN

  • Contact Name - Update the primary contact person

  • Status - Change the office's status: Active, Inactive, or Suspended

  • Email - Update the primary email address

  • Client - Change the parent client organisation using the searchable dropdown

  • Website - Update the office's website URL

  • Phone - Update the phone number

  • Description / Notes - Update additional context or notes

3. Update Address Details

The Edit page includes the same Google Maps address search as the Create page, plus an interactive satellite map showing the current office location.

  • Country - Change the country if needed (this updates the address search restriction)

  • Address Search - Use Google Places autocomplete to search for a new address. Selecting a result will update all address fields, reposition the map marker, and zoom in to the new location.

  • Address Line 1 - Update the street address

  • Address Line 2 - Update additional address details

  • City - Update the city or town

  • State/Province - Update the state, province, or territory

  • Postal Code - Update the postal or zip code

The satellite map below the address fields shows the office's current location with a pin marker. You can:

  • Use Address Search to automatically move the pin to a new location

  • Drag the pin marker directly on the map to fine-tune the exact position

4. Save Changes

  • Review your changes

  • Click "Save" to update the client office

  • A success notification will confirm the update

5. View Audit Log (Optional)

  • Click the "Audit Log" button in the top-right corner of the page to view the complete change history for this client office

  • The audit log shows who made each change and when

Differences from the Create Page

  • Satellite map - Not shown on Create; shows office location with a draggable pin marker on Edit

  • Draggable pin - The map pin can be dragged to fine-tune the office's exact GPS coordinates

  • Audit Log - Not available on Create, available via button in header on Edit

  • After Save - Create redirects to the Client Offices list; Edit stays on the Edit page

Cautionary Notes

  • Always click "Save" before navigating away, or your changes will be lost

  • The Email field is validated for correct email format

  • The Website field is validated for correct URL format (include https://)

  • Changing the Status to Inactive or Suspended does not delete the office or affect its linked records

  • Dragging the map pin updates the GPS coordinates but does not change the address text fields β€” update those separately if needed

Tips for Efficiency

  • Use the Address Search feature when updating the address to ensure accuracy and automatically update the map location

  • Drag the map pin to fine-tune the exact location if the address search places it slightly off

  • Use the Audit Log to review the history of changes if you need to understand what was modified and by whom

  • You can navigate back to the parent client's Edit page by clicking "Clients" in the sidebar and finding the client

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